Billing

My store is suspended — how do I bring it back?

If payment stays overdue past the 7-day grace period, the plan becomes "Suspended": the billing page shows "Your store is temporarily offline", and the storefront is paywalled — buyers see a branded "This store is temporarily unavailable" page with a "Browse other shops" button. Editing in the dashboard is blocked, but you can still open billing and pay. Tap "Reactivate plan", add a card and pay — your store comes back online. One thing: during the 7-day grace the store is still live; suspension only hits after that window ends.