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Payments

What does the buyer see after paying?

After a card payment the buyer lands on one of two pages — success or failure. The success page shows "Thank you for your order" and "Your payment to {shop} was received. A confirmation will follow shortly.", plus the Order reference, Status, Total paid and a "Continue shopping" button. The failure page shows "Payment not completed", "No charge was made — you can try again." and the buttons "Try again" / "Back to shop". Note: the Status on the success page is live — right after returning it may still read "Awaiting payment" until the bank's confirmation arrives and flips it to "Paid". Confirm in Orders, not from the buyer's screen.

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