How Onway booking and tracking work

When Onway is your delivery method, Sellit books Onway by itself as soon as a prepaid order is paid (by card, or a bank transfer you confirm). A cash-on-delivery order is never booked by itself: open the order and press the Book Onway courier button — one tap, for any order. If cash on delivery is on for your Onway account, Onway collects the order total from the buyer and pays it to you under your contract; if it is off, the order still ships and you collect the cash yourself — the order says so. Each booking gets an Onway tracking number. The buyer sees it on the order page with a link to onway.ge, where they type the number to follow the parcel. Onway sends Sellit no live status, so move the order yourself: mark it shipped when the courier picks it up, and delivered when it arrives. Cancelling the order also cancels the Onway parcel; if Onway refuses (for example, the parcel is already picked up), the order shows Onway's answer and you cancel it in your Onway account. The AI can book an Onway courier for an order after you confirm.