Payment, cancellation and refunds

Who we are

Sellit is operated by Sellit LLC (identification number 405898006; registered address: 9 Vazha-Pshavela Avenue, Saburtalo District, Tbilisi, Georgia). Email: contact@sellit.ge. Phone: +995 577 08 10 14, +995 598 30 21 02.

What you buy and how you get it

Sellit sells a subscription to its online shop software: Start 59 ₾, Pro 109 ₾, Max 139 ₾ a month, or yearly at 12 months for the price of 10. Add-on: AI seller — +20 ₾ a month (on Start). Prices are in Georgian lari (GEL) and are shown at sellit.ge/pricing.

The service is digital. Your plan starts in your dashboard as soon as you pay. Nothing is shipped and there is no delivery fee.

Free trial

The first 30 days are free and need no card. You are not charged for the trial. At its end you pay for a plan, or the shop goes offline.

How you pay

You pay in your dashboard: “Plan & billing” → “Pay”. Before you pay you see the plan (with any add-on) and the full amount in lari. “Continue to payment” takes you to the bank's secure payment page, and you enter your card details only there.

This is a one-off payment for one period (a month or a year): no card is saved and nothing is charged automatically afterwards. Automatic charging (Terms of Service, section 22) is possible only with a saved card, and today no card is saved. The subscription continues until you cancel, and you pay for each next period in the dashboard again. If you do not pay on time, your shop may go offline; it comes back when you pay.

We tell you about a price change at least 30 days ahead.

Cancellation

You can cancel at any time in your dashboard: “Plan & billing” → “Cancel subscription”. The cancellation takes effect at the end of the paid period: your shop works until then, and no new payment is asked of you.

Refunds

We do not refund the unused part of a paid period, except where mandatory law requires it (Terms of Service, section 22).

We refund a charge when: you paid twice for the same period; you were charged after you cancelled or without your consent; or the charge was more than your plan and add-ons cost, in which case we refund the difference.

How to ask for a refund

Email contact@sellit.ge from the email address on your Sellit account, or give the phone number you sign in with. Give the shop name, the date and the amount of the charge. We reply within 10 business days.

An approved refund goes back to the same card, through the same payment provider. Banks usually take 5–10 business days to show it.

Card payment security

Our payment provider takes the plan fee by card on its own secure page. You enter your card details only there. Sellit cannot see and does not store your card number, expiry date or CVV. How we protect data: the Information security policy.

Legal information and your rights

Sellit LLC is registered in the Register of Entrepreneurs and Non-Entrepreneurial (Non-Commercial) Legal Entities of Georgia and works under Georgian law, including the laws on Electronic Commerce, Consumer Rights Protection and Personal Data Protection.

If you buy the subscription as a consumer and not for a business, this page does not limit your rights under the Law of Georgia on Consumer Rights Protection. This page restates the Terms of Service in short; if they differ, the Terms prevail.