Bookings and services
To take bookings online, first create a service: Products → new product → type "Service", then enter the price, the duration in minutes and, if you want, a deposit (it cannot be more than the price). A service without a duration cannot be booked. Then open "Bookings" in the menu → "Hours and rules": tick your working days and hours in Tbilisi time (you can add more than one block a day, for example around a lunch break), the slot step (how often a new start time begins), the minimum notice before a booking, how many days ahead people can book and, if you want, automatic confirmation; then save. In "Team", add your staff (name, role, photo, a short bio and which services they do; an empty list means all of them). Each staff member can have only one booking at a time; with no team, the shop takes one booking at a time. Double bookings cannot happen: the server checks the time again at the moment it saves the booking. In Design, add the "Online booking" block (the buyer picks a service, a staff member, a day and a free time, enters a name and phone and confirms), the "Service menu" block (prices by category, each with a "Book" button that opens the booking block with that service chosen) and the "Team" block (your staff with photo and role). While booking is switched off or you have no service, the booking block stays hidden on your shop, and the Team block hides when you have no staff. You get a notification for every new booking, and the buyer gets an email if they gave one. "Bookings" lists upcoming bookings by day: confirm, move to another time, cancel (with a reason) or mark as done — the buyer is emailed when you confirm, move or cancel. For a deposit, press "Deposit link": a payment link is created, emailed to the buyer and ready for you to send; whether it is paid shows on the booking. If you cancel a paid booking, handle the refund yourself from the order page. You can also give a staff member Instagram, Facebook, LinkedIn and website links (optional; for Instagram an @handle is enough) — the Team block shows them as icons on that person's card, and an empty link is not shown.
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