Terms of Service

1. Definitions

• “Sellit”, “we”, “us” — SHPS SAINAPS STUDIO (tax ID 406555829), the operator of the Sellit platform, registered in Tbilisi, Georgia.
• “Platform” — the marketplace, the storefront software, the seller dashboard, and related services.
• “Seller” — a business or person who opens and operates a shop (storefront) on the Platform.
• “Buyer” — a person who browses or buys products through the Platform.
• “User” — any person who uses the Platform, whether a Buyer, a Seller, or a visitor.
• “Content” — text, images, listings, logos, and other material uploaded to the Platform.
• “Order” — a Buyer’s request to purchase one or more products from a Seller.

2. About Sellit and our role

Sellit is a software platform that lets independent Sellers in Georgia open online shops and list their products on a shared marketplace. We provide the tools; we are not the seller of any product.

When you buy, the contract of sale is concluded between you and the Seller. Sellit is not a party to that contract and is not responsible for the products themselves.

Payments and delivery run directly through each Seller’s own bank and courier accounts. Sellit does not hold your money. Sellit charges no commission on product sales — Sellers pay only a flat subscription fee (see section 12).

3. Eligibility and your account

To use Sellit you must be able to enter into a binding contract under the law of Georgia. To open a shop and sell, you must be at least 18 years old and, where applicable, a registered business.

You agree to provide accurate information, to keep your password secure, and that you are responsible for activity that happens under your account. Tell us promptly at contact@sellit.ge if you suspect unauthorised use.

4. The buyer–seller relationship

Each shop on Sellit is operated independently by its Seller. The Seller sets its own prices, stock, product descriptions, and delivery, return, and refund policies, and is the merchant of record for its sales.

Questions, complaints, returns, and refunds for an Order are handled by the Seller you bought from. We will help connect you with the Seller where we can, but we are not a party to the sale and do not guarantee the Seller’s products or conduct.

5. Orders and prices

Placing an Order is an offer to buy from the Seller. The contract is formed when the Seller accepts the Order. The Seller may decline an Order — for example if a product is unavailable or a pricing error is obvious.

Prices are shown in Georgian Lari (GEL) and are set by the Seller, including any applicable taxes the Seller is required to charge. We are not responsible for a Seller’s pricing, tax treatment, or invoicing.

6. Payments

Card payments are processed directly by the Seller’s payment provider, such as Bank of Georgia (BOG) or TBC Bank. Your full card details are handled by the bank — Sellit does not receive, see, or store them. We receive only the payment result and the Order reference.

Some Sellers also offer bank transfer or cash on delivery; those are arranged between you and the Seller. The money for your purchase goes to the Seller, not to Sellit.

7. Delivery

Delivery is provided by the Seller, using their own courier (for example QuickShipper) or their own logistics. Delivery times shown are estimates set by the Seller. Risk and ownership pass to you in line with the Seller’s policy and Georgian law.

8. Returns, refunds and your consumer rights

Returns, refunds, and warranties follow the Seller’s published policies together with your rights under the Law of Georgia on the Protection of Consumer Rights.

For most distance sales to consumers, you have the right to withdraw from the purchase within 14 days without giving a reason, subject to the exceptions in the law (for example perishable goods, made-to-order items, or sealed goods unsealed after delivery). To exercise it, contact the Seller. Refunds are issued by the Seller. Nothing in these Terms limits the mandatory rights you have as a consumer under Georgian law.

9. Seller obligations

If you operate a shop on Sellit, you are responsible for:

• Accurate listings, prices, stock, and product information.
• Fulfilling accepted Orders and honouring your published delivery, return, and refund policies.
• Complying with Georgian law, including consumer protection, advertising, and product-safety rules.
• Your taxes and any licences or permits your business needs.
• The payment and delivery accounts you connect, and the security of your credentials.
• Responding to Buyers and resolving disputes about your Orders.

10. Prohibited products and conduct

You must not use Sellit to list, sell, or do any of the following:

• Illegal, counterfeit, stolen, unsafe, or otherwise restricted goods, or anything you don’t have the right to sell.
• Fraud, money laundering, or deceiving Buyers or Sellers.
• Infringing anyone’s intellectual property, privacy, or other rights.
• Uploading abusive, hateful, or harmful content.
• Interfering with the Platform, scraping it, or trying to bypass its security or fees.

11. Content and intellectual property

The Sellit platform, brand, and software belong to us and are protected by law. You may not copy or reuse them except as allowed by these Terms.

Content you upload stays yours. By uploading it, you grant Sellit a non-exclusive licence to host, display, and use it as needed to operate your shop and the marketplace, and you confirm you have the rights to it. We may remove Content that breaks these Terms or the law.

12. Seller subscriptions and fees

Selling on Sellit may require a paid subscription. The current plan, any free trial, the billing cycle, and renewal terms are shown when you subscribe. Subscriptions renew automatically until cancelled; you can cancel from your dashboard, effective at the end of the current billing period.

We charge no commission on your product sales — Sellit's only charge is the subscription fee itself. We may change subscription prices with advance notice; changes apply from your next billing period.

13. Suspension and termination

We may suspend or terminate access to the Platform, or remove Content, if you breach these Terms or the law, or to protect Buyers, Sellers, or the Platform. Where reasonable, we’ll give notice.

You may close your account at any time. Termination does not affect Orders or obligations already in place, or rights and liabilities that arose before it.

14. Disclaimers and limitation of liability

The Platform is provided “as is” and “as available.” We do not warrant that it will be uninterrupted or error-free, and we are not responsible for the products sold by Sellers, their listings, or disputes between Buyers and Sellers.

To the maximum extent permitted by law, Sellit is not liable for indirect, incidental, or consequential loss, or loss of profit, data, or goodwill. Nothing in these Terms excludes or limits liability that cannot be excluded under Georgian law — including your mandatory consumer rights, and liability for death or personal injury caused by negligence, or for fraud.

15. Indemnification

If you operate a shop, you agree to indemnify Sellit against claims, losses, and costs arising from your products, your listings, your breach of these Terms, or your breach of the law, to the extent permitted by Georgian law.

16. Changes, governing law and contact

How we handle personal data is described in our Privacy Policy, and our use of cookies in our Cookie Policy, which form part of your use of Sellit.

We may update these Terms as the Platform or the law changes. We’ll revise the “last updated” date and, for significant changes, tell you in the app; continuing to use Sellit means you accept the updated Terms.

These Terms are governed by the law of Georgia, and disputes fall under the jurisdiction of the courts of Georgia, without affecting any mandatory forum a consumer is entitled to. If any provision is found invalid, the rest stays in force.

Questions about these Terms: contact@sellit.ge.