Terms of Service

1. Who we are and what these Terms cover

Sellit is operated by SHPS SAINAPS STUDIO (identification number 406555829), Tbilisi, Georgia (“Sellit”, “we”, “us”). Contact: contact@sellit.ge.

These Terms apply to the Sellit platform in all its forms: the website builder and seller dashboard at sellit.ge, every shop published on a *.sellit.ge subdomain or on a Seller's own custom domain, the marketplace and product feed at sellit.ge, the AI tools, the messaging and social-media integrations, the mobile web experience, and our APIs. They apply to Buyers, Sellers, their staff and every visitor.

Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies and form part of these Terms. A Seller's own shop policies (returns, delivery, privacy) are the Seller's documents, not ours, and govern your relationship with that Seller.

2. Definitions

• “Platform” — all Sellit software and services described in section 1.
• “Shop” — an online store built and published with the Platform, whether on a *.sellit.ge subdomain, a custom domain or listed on the marketplace.
• “Seller” — the natural person, individual entrepreneur or legal entity that opens and operates a Shop, and every person acting on its behalf. The Seller is the merchant of record for every sale made through its Shop.
• “Buyer” — a person who browses a Shop, places an Order or contacts a Seller through the Platform.
• “User”, “you” — any Buyer, Seller, staff member or visitor who uses the Platform.
• “Order” — a Buyer's offer to purchase products or services from a Seller through the Seller's Shop.
• “Content” — text, images, video, listings, prices, logos, reviews, messages and any other material uploaded to or generated on the Platform by a User or by our AI tools at a User's request.
• “Subscription” — the paid plan under which a Seller uses the Platform (section 22).
• “Third-Party Service” — any service not operated by Sellit that a User connects to or uses through the Platform: banks and payment processors (for example Bank of Georgia, TBC Bank), couriers (for example QuickShipper), Meta (Facebook, Instagram, WhatsApp), Google, domain registrars and similar.
• “Seller Agreement” — Part C of these Terms.

3. Sellit's role: software, not a seller

Sellit provides software. We let independent businesses build, publish and run their own online Shops, and we show those Shops and their products in one place so Buyers can find them. That is the whole of our role.

Sellit is NOT: the seller, supplier, manufacturer, importer, distributor, reseller or agent of any product or service offered in a Shop; a party to any contract between a Buyer and a Seller; a payment institution, escrow agent, money transmitter or holder of anyone's funds; a courier or logistics provider; an employer, partner, joint venturer or franchisor of any Seller; or the controller of the personal data a Seller collects from its own customers.

Each Shop is operated by its Seller alone. The Seller decides what to sell, at what price, to whom and on what conditions; sets its own delivery, return, refund and warranty policies; issues its own receipts and invoices; and answers for its products and its conduct under the law. Sellit does not review, approve, inspect, test, certify or guarantee any Seller, Shop, product, listing, price, description, delivery or policy, and has no duty to do so.

Under the Law of Georgia on Electronic Commerce and comparable rules, Sellit is an intermediary service provider that hosts and displays Content supplied by its Users. We do not select, verify or monitor that Content in advance. Where we receive a sufficiently precise notice that Content is unlawful, we will act on it as the law requires; acting on a notice does not make us responsible for the Content or for the Seller.

Nothing on the Platform — the Sellit brand on a Shop, a “sellit.ge” address, a marketplace listing, a payment page reached from a Shop, a message sent through our tools or an AI-generated text — makes Sellit the seller, a guarantor, or a party to a sale.

4. Electronic acceptance, versions and records

These Terms are concluded electronically. Ticking a box, tapping a button labelled “Continue”, “Create my store”, “Accept” or “Confirm order” next to a reference to these Terms, or continuing to use the Platform after a change has been notified, is your signature for the purposes of the Law of Georgia on Electronic Documents and Electronic Trust Services and the Civil Code of Georgia. You agree that this form of acceptance is valid, binding and admissible as evidence.

Each acceptance is recorded by Sellit together with the document version, the language you read it in, the role in which you accepted (account holder, Seller or Buyer), the date and time, the IP address and the device information of the request. These records are kept for as long as your account exists and for the limitation period that follows, and are the authoritative evidence of what you accepted and when.

These Terms carry a version date. The version in force is the one published at sellit.ge/terms; every acceptance refers to the version shown at the time. See section 29 for how changes are made.

5. Accounts and eligibility

To use the Platform you must be able to enter into a binding contract under the law of Georgia. To open a Shop you must be at least 18 years old and, where the law requires it, registered as an individual entrepreneur or legal entity with the Revenue Service of Georgia. If you open or operate a Shop on behalf of a company, you confirm that you are authorised to bind it, and “you” includes that company.

An account is created with a verified phone number, a verified e-mail address or a Google account. You are responsible for everything done under your account and by anyone you invite to it. Keep your credentials and devices secure and tell us at once at contact@sellit.ge if you suspect unauthorised use. We are not liable for loss caused by someone using your account with credentials or devices you failed to protect.

You must give accurate, current information and keep it updated — in particular a Seller's legal name, identification number, address and contact details, which the law requires a Seller to show to its customers. We may suspend an account whose information is false or incomplete, or which we reasonably believe is used for fraud, abuse or unlawful activity.

One person, one identity: you may not create accounts to evade a suspension, impersonate another person or business, or circumvent limits we impose.

6. Acceptable use and prohibited products

You may use the Platform only lawfully and only as it is intended. You must not use it to list, sell, promote, do or facilitate any of the following:

• Anything illegal to sell, own or advertise in Georgia or in the country you sell to; anything you do not have the right to sell; stolen, counterfeit, replica, pirated or unlawfully imported goods.
• Weapons, ammunition, explosives, pyrotechnics; narcotic and psychotropic substances and their precursors; tobacco, nicotine products, alcohol, medicines, medical devices, food supplements, cosmetics or food where you lack the licence, registration, labelling or age controls the law requires.
• Live animals, endangered species and their parts; human remains, organs or bodily fluids; hazardous, radioactive or dangerous materials.
• Pornographic content, sexual services, escort or dating services; content that exploits or endangers minors in any way.
• Gambling, lotteries, betting, pyramid or multi-level schemes, “investment” programmes, cryptocurrency or financial services, loans or credit that require a licence you do not hold.
• Personal data of others, hacked or leaked databases, spyware, malware, tools for unauthorised access, or anything that facilitates fraud, spam, phishing or identity theft.
• Goods or services subject to international sanctions, or trade with sanctioned persons or territories.
• Content that is defamatory, hateful, discriminatory, harassing, violent, deceptive, or that infringes anyone's intellectual property, privacy or other rights.
• Fake reviews, manipulated ratings, fake scarcity, misleading prices or discounts, hidden fees, or any practice prohibited by the Law of Georgia on Protection of Consumer Rights or on Advertising.
• Anything that damages, overloads, scrapes, reverse-engineers or interferes with the Platform, its security, its other Users, or the Third-Party Services we integrate; or that bypasses our fees, quotas, rate limits or a suspension.

We may remove Content, unpublish a Shop or product, or suspend or terminate an account that breaches this section, at any time and without prior notice where we consider it necessary. We may also report unlawful activity to the authorities and cooperate with them. These remedies are in addition to any other rights we have.

7. Content, licence and intellectual property

The Platform — its software, design, brand, illustrations, templates, documentation and AI systems — belongs to Sellit and its licensors and is protected by the Law of Georgia on Copyright and Related Rights and other law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Platform for its intended purpose while these Terms are in force. You may not copy, modify, resell, sublicense, frame, scrape or create derivative works from the Platform, or remove our notices.

Content you upload remains yours. You grant Sellit a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, adapt (for example resize, crop, translate, format), display, distribute and transmit that Content as needed to operate the Platform, show your Shop and products on the marketplace and in feeds, deliver messages, generate previews, and promote the Platform (for example by showing your Shop as an example, which you may opt out of by writing to us). This licence lasts as long as the Content is on the Platform and, for backups and legal records, for a reasonable period after.

You warrant that you own or have the necessary rights to every piece of Content you upload, including photographs, logos, brand names, product designs, model releases and text; that it is accurate and lawful; and that it does not infringe anyone's rights. You are solely responsible for your Content. We may remove Content that we reasonably believe breaches these Terms or the law.

If you believe Content on the Platform infringes your rights, write to contact@sellit.ge with the URL, proof of your right and your contact details. We will act as the law requires and may pass your notice to the Seller concerned.

Feedback and suggestions you give us about the Platform may be used freely by Sellit without obligation to you.

8. AI features

The Platform includes tools that use artificial intelligence: generating product descriptions, names and translations; editing and generating images; suggesting prices, designs and marketing; answering customers in chat and comments; assembling orders from conversations; and assisting the Seller in the dashboard. AI output is produced automatically from your inputs and from your Shop's data and is provided as a suggestion for you to review.

AI output can be wrong, incomplete, biased, out of date or unsuitable. You are responsible for reviewing every AI output before you use it and for everything you publish, send or decide on the basis of it — including any product claim, price, legal statement, customer reply or order it produces. A message sent to a customer by an AI tool operating in your Shop is a message from you. Sellit gives no warranty for AI output and is not liable for it.

AI features may be metered, limited by plan, changed, paused or withdrawn at any time. Inputs and outputs may be processed by our AI infrastructure providers (see the Privacy Policy) under confidentiality obligations; do not submit data you are not entitled to share.

9. Third-Party Services

The Platform integrates with Third-Party Services such as banks and payment processors, couriers, Meta, Google, e-mail and SMS providers, domain registrars and map providers. Those services are operated by third parties under their own terms, policies and fees. When you connect or use one, you contract with that third party directly, you must comply with its rules, and you authorise Sellit to exchange the data needed to make the integration work.

Sellit does not control Third-Party Services and is not responsible for their availability, security, decisions, fees, errors, outages, account closures, policy changes, or for what they do with data. A Seller's merchant agreement with a bank, courier agreement, Meta business account or domain registration is the Seller's own contract and the Seller's own responsibility.

Links to external websites are provided for convenience. We do not endorse them and are not responsible for their content.

10. Personal data and roles

We process personal data in line with the Law of Georgia on Personal Data Protection. The Privacy Policy explains what we collect and why. In summary, there are two distinct roles:

• Sellit is the controller of the personal data of its own Users — the account data of Buyers and Sellers, platform usage, billing and support — and of the marketplace at sellit.ge.
• Each Seller is the independent controller of the personal data of its own customers (names, phones, addresses, order histories, messages) that it collects through its Shop. Sellit processes that data only on the Seller's behalf and instructions, as its processor, under section 21 of the Seller Agreement.

Buyers who have questions about how a Seller uses their data should contact that Seller first. We will help where we can and as the law requires.

11. Buying from a Shop: your contract is with the Seller

Every Shop on the Platform is run by an independent Seller. When you place an Order, you make an offer to buy from that Seller. The contract of sale is formed between you and the Seller when the Seller accepts your Order (for example by confirming it, taking payment or dispatching the goods). The Seller may decline an Order — for instance if a product is out of stock, cannot be delivered to your address or was listed with an obvious pricing error.

Sellit is not a party to that contract. Sellit does not sell the product, does not set its price, does not hold your payment, does not deliver it and does not warrant it. The name, identification number and contact details of the Seller responsible for your Order are shown in the Shop, in your order confirmation and on the Seller's receipt or invoice.

Before you confirm an Order you are shown the products, the prices, the delivery cost, the total and the Seller's policies. By confirming an Order you acknowledge that you are buying from the Seller named in the Shop and not from Sellit, and that these Terms and the Seller's policies apply. That acknowledgement is recorded as described in section 4.

12. Prices, payment and delivery

Prices are set by the Seller, shown in Georgian lari (GEL) and include any VAT or other tax the Seller is required to charge unless the Shop states otherwise. Delivery cost is set by the Seller and shown before you confirm. If a total changes before you confirm (for example a delivery price or stock update), you are asked to confirm again.

Payment goes to the Seller. Card payments are processed by the Seller's own payment provider (for example Bank of Georgia or TBC Bank) on that provider's secure pages; your card details are handled by the bank and never reach Sellit — we receive only the result and the order reference. Bank transfer and cash on delivery are arrangements between you and the Seller. Sellit never receives, holds or owes you the price of a purchase, and no refund can come from Sellit.

Delivery is performed by the Seller or the courier the Seller has contracted. Delivery times are the Seller's estimates. Risk in the goods passes to you when you or a person you designate takes physical possession of them, unless the Seller's policy or mandatory law provides otherwise.

For some Orders the Seller or Sellit may ask you to confirm your phone number by SMS code before the Order is placed; this protects Sellers from fake orders and you from misuse of your number.

13. Cancellation, returns, refunds and your consumer rights

Returns, refunds, repairs, replacements and warranties are handled by the Seller under the Seller's published policies and the Law of Georgia on Protection of Consumer Rights and the Civil Code of Georgia.

Where you are a consumer buying at a distance, you generally have the right to withdraw from the contract within 14 calendar days of receiving the goods without giving a reason, subject to the exceptions in the law (for example goods made to your specification or clearly personalised, perishable goods, sealed goods unsealed after delivery for health or hygiene reasons, digital content once supplied). To exercise it, notify the Seller within the period; the Seller refunds you using the same means of payment within the time the law sets, and may wait until the goods are returned. You may bear the direct cost of returning the goods where the Seller's policy says so and the law allows.

Goods must conform to the contract; the Seller answers for defects under the statutory warranty. If a product is faulty, not as described or not delivered, your claim is against the Seller.

Nothing in these Terms limits or excludes any right you have as a consumer under the mandatory law of Georgia. Where a Seller's policy is less favourable than the law, the law applies.

14. Complaints and disputes with a Shop; what Sellit can and cannot do

Contact the Seller first — through the Shop's contact details, the order page or the messaging tools. Sellers are required by section 18 to answer and to resolve legitimate complaints within the time the law allows.

If a Seller does not respond or you believe a Shop is breaking these Terms, you may write to us at contact@sellit.ge. We can pass your complaint to the Seller, remind the Seller of its obligations, and — where these Terms are breached — restrict or close the Shop. We cannot force a Seller to refund you, we do not hold funds that could be refunded, and we do not decide disputes between you and a Seller. You keep every right to complain to the authorities (for example the consumer-protection body under the Competition and Consumer Agency of Georgia or the Personal Data Protection Service) and to go to court against the Seller.

If you paid by card and the Seller fails to deliver, you may also have the right to dispute the charge with your bank; that is a matter between you, your bank and the Seller's bank.

15. Reviews, messages and buyer accounts

Reviews must reflect your genuine experience with a product or Seller. You must not post reviews for pay, for a competitor, for a product you did not buy, or containing personal data, insults or unlawful content. Sellers may reply to reviews but may not offer payment or benefits to change them. We may remove reviews and messages that breach these Terms.

Messages you send through the Platform (chat, comments, order notes) go to the Seller; the Seller may answer with the help of AI tools (section 8). Do not send data you are not entitled to share.

A buyer account lets you see your Orders across Shops and save addresses. You may delete it at any time (see the Privacy Policy and the Data Deletion page); Orders already placed stay with the Sellers as their business records.

16. Independent seller; business status; taxes and licences

By opening a Shop you enter into this Seller Agreement with Sellit. It is a software licence and services agreement between two independent businesses. Nothing in it creates an employment, agency, partnership, joint-venture, franchise or fiduciary relationship, and neither party may bind the other.

You run your Shop in your own name and at your own risk. You alone decide what you sell, to whom, at what price and on what terms, and you alone perform the resulting contracts. Sellit has no involvement in and no control over your sales, your customers, your pricing, your stock, your fulfilment or your customer service, and has no obligation to monitor them.

You are responsible for your legal and tax status. Where the law requires it, you must be registered with the Revenue Service of Georgia as an individual entrepreneur or legal entity before you sell, must issue the receipts, invoices and waybills the law requires, must register for and pay VAT, income tax and every other tax that applies to your sales, and must hold every licence, permit, certification, product registration and labelling your products need. Sellit does not withhold, collect, remit or report any tax on your behalf, does not advise on tax, and is not liable for your tax affairs.

You must display in your Shop the information the law requires a trader to show — at least your legal name, identification number, address, contact details and your terms of sale, delivery, returns and privacy. The Platform gives you pages for this; the content and its accuracy are yours.

17. Your warranties and attestations

When you create a Shop, and whenever we ask you to re-accept these Terms, you confirm each of the following statements. You repeat them on every day you operate your Shop:

• I am an independent seller. My shop is my own business, run under my own name and responsibility. Sellit is only the software I use to build and run it.
• I am the seller of record for everything sold through my shop. I alone am responsible for my products — their legality, safety, quality, descriptions, photos, prices and stock.
• Money from my sales goes to my own bank or merchant accounts (Bank of Georgia, TBC, cash, transfer) and delivery runs on my own arrangements. Sellit never holds, receives or owes my customers' money.
• I am responsible for my own taxes, business registration, licences and permits, and for complying with the law of Georgia — including consumer-protection rules such as the 14-day right of withdrawal, warranties and refunds.
• I handle my customers' orders, questions, complaints, returns and refunds myself. I am the controller of my customers' personal data and Sellit processes it only on my behalf.
• I will indemnify Sellit against any claim, loss, fine or cost that arises from my shop, my products, my content or my conduct.
• I have read and accept the Sellit Terms of Service in full, including the Seller Agreement (Part C).

You further warrant that you are not subject to sanctions and are not selling sanctioned goods; that you will not use the Platform to launder money or finance unlawful activity; that the information in your account and Shop is true; and that you have the authority to accept this Seller Agreement for the business you represent.

18. Your obligations to Buyers and under the law

As the merchant of record you must, at your own cost:

• List only products you actually have the right and ability to sell, with true, complete and non-misleading names, descriptions, photos, specifications, origin, quantities, delivery times and prices (including all taxes and any mandatory fees).
• Comply with the Law of Georgia on Protection of Consumer Rights, the Civil Code, the Law on Advertising, product-safety, labelling, food, pharmaceutical, customs and every other law that applies to your products and your sales — including the rules on distance contracts, pre-contractual information, the 14-day right of withdrawal, statutory warranties, defective goods and refunds.
• Accept or decline Orders promptly; fulfil accepted Orders as promised; deliver within the time you stated; keep Buyers informed of delays; and never charge a Buyer for goods you cannot supply.
• Answer Buyer questions and complaints within a reasonable time and resolve legitimate claims — returns, refunds, replacements, repairs — within the time the law allows, using your own funds.
• Publish and honour your own return, refund, delivery, warranty and privacy policies, which must be at least as favourable as the law requires.
• Keep accurate business records of your Orders, payments and refunds, issue the documents the law requires, and respond to lawful requests from authorities about your sales.
• Keep the credentials of every Third-Party Service you connect (bank, courier, Meta, Google) secure and current, and use only accounts you are entitled to use.
• Not use the Platform to contact Buyers with unsolicited marketing, to send SMS or messages that violate the law or the rules of the channel, or to collect data you are not entitled to collect.

If a Buyer, an authority, a bank, a Third-Party Service or anyone else raises a claim, complaint, chargeback, investigation or request relating to your Shop, you will handle it yourself, at your cost, and will cooperate with us if we are contacted. We may pass such matters, and the contact details you gave us, to the person raising them.

19. Payments: your own accounts, your own risk

Every payment for a sale in your Shop is made directly to you. Card payments are processed by the payment provider you connect (for example Bank of Georgia or TBC Bank) under the merchant agreement you hold with that bank; the money is settled by the bank to your account. Bank transfers and cash on delivery are collected by you. Sellit never receives, holds, settles, escrows, transmits or owes you or your Buyers any sale proceeds, and Sellit is not a payment service provider.

You alone are responsible for your merchant agreements, their fees, their requirements (including any compliance pages, business details, PCI or KYC obligations the bank imposes), and for any refund, reversal, chargeback, fraud loss, fine, rolling reserve or account closure the bank applies. A chargeback or refund is a matter between you, your bank and your Buyer. Sellit is not liable for any payment that fails, is delayed, is reversed or is withheld by a provider, nor for a provider's decision to refuse or close your account.

We may show you payment results and statuses for your convenience; the bank's records are authoritative. You must keep the API keys and secrets the bank gives you confidential; we store them encrypted and use them only to make your integration work.

Sellit's own charges to you (the Subscription, section 22) are separate from your sales and are paid to Sellit under section 22.

20. Delivery: your couriers, your risk

Delivery is your responsibility. Whether you deliver yourself, use a courier you contract (for example QuickShipper) or offer pick-up, you set the delivery areas, prices and times shown in your Shop, and you answer to the Buyer for delivery, delay, loss and damage under the law. Sellit does not deliver anything and is not a party to your courier contracts.

Delivery prices you configure in the Platform are shown to Buyers as your prices. Keep them accurate; a delivery fee you did not intend to charge is still your fee.

21. Your customers' data: you are the controller; Sellit processes for you

You are the independent controller of the personal data of your customers and contacts that you collect through your Shop, your messaging channels and your integrations (names, phone numbers, e-mail addresses, delivery addresses, order histories, messages, reviews). You decide why and how that data is processed and you answer for it under the Law of Georgia on Personal Data Protection. You must have a lawful basis for the processing, give your customers the information the law requires (a privacy notice in your Shop), honour their rights, keep the data secure, and use it only for your Shop.

Sellit processes that data on your behalf as your processor, solely to provide the Platform to you. This section is our data-processing agreement. Sellit will: process your customers' data only on your documented instructions (which are these Terms and your use of the Platform's features); keep it confidential; apply appropriate technical and organisational security measures (encryption in transit and at rest for credentials, access controls, backups); assist you, as far as reasonable, in answering data-subject requests and security obligations; tell you without undue delay if we become aware of a personal-data breach affecting your customers' data; engage sub-processors (hosting, storage, e-mail, SMS, AI infrastructure — listed in the Privacy Policy) under written terms at least as protective, and remain responsible for them; and, on termination, delete or return the data subject to the export window in section 26 and our legal retention duties. You authorise the sub-processors we list and any replacement we notify.

Where the Platform lets you export or download customer data, or connects your Shop to Meta, Google or another Third-Party Service that receives customer data, you are responsible for what that service does with the data and for having the right to share it.

Sellit may use aggregated, de-identified data derived from the operation of the Platform (for example category-level demand statistics) to operate and improve the Platform. Such data does not identify you or your customers.

22. Subscription, fees, trials and billing

Using the Platform as a Seller requires a Subscription. The plans, their prices, what each includes (quotas, features, AI usage) and any free trial are shown at sellit.ge/pricing and in your dashboard at the time you subscribe; they form part of this Seller Agreement. Prices are in GEL and, unless stated otherwise, include VAT where applicable.

Sellit charges no commission on your sales. Our only charge is the Subscription fee and any add-on you explicitly buy.

Subscriptions are billed in advance for the period you choose (monthly or annual) and renew automatically for the same period until you cancel. By subscribing you authorise us and our payment provider to charge the payment method you gave us for each renewal. You may cancel at any time from your dashboard; cancellation takes effect at the end of the current paid period and no partial refunds are given for the remainder, except where mandatory law says otherwise.

A free trial lets you use the Platform before paying. At the end of a trial your Shop is billed for the plan you chose, or goes offline if no payment is made. A failed or declined payment does not shorten a trial or a period you have already paid for.

If a renewal payment fails or is not made, we will notify you and retry. While a Subscription is unpaid we may restrict your Shop (for example take it offline for Buyers, pause AI tools or block new Orders) and, after a reasonable period, terminate it under section 26. Reactivating restores your Shop and data if they have not yet been deleted.

We may change plan prices and contents with at least 30 days' notice by e-mail, SMS or in the dashboard. A change takes effect at your next renewal after the notice period. If you do not agree, cancel before it takes effect. Introductory, promotional or discretionary discounts (including any plan we grant you free of charge) may be ended at the end of their stated period or, if none is stated, with 30 days' notice.

You are responsible for any taxes on the Subscription that the law places on you, and for keeping a valid payment method on file. Invoices are available in your dashboard.

23. Subdomains, custom domains and brand

sellit.ge and every *.sellit.ge address belong to Sellit. A subdomain we assign to your Shop is licensed to you, not sold, for as long as your Shop is active and this Seller Agreement is in force. You may not choose a subdomain that infringes a trademark, impersonates another business, is offensive or misleads Buyers; we may reassign, change or withdraw a subdomain that does, or that is needed for legal, technical or security reasons, giving notice where reasonable.

A custom domain you connect is your own property under your registrar's terms. You are responsible for registering, renewing and controlling it and for the accuracy of its DNS configuration. We provide the connection and the certificate; we are not liable for a domain that expires, is transferred or is misconfigured.

Your Shop's brand is yours. Sellit's brand is ours; you may not use it to suggest that Sellit is the seller, a partner or a guarantor. A small “built with Sellit” notice may appear on Shops on certain plans as shown at the time you subscribe.

24. Integrations: Meta, Google, banks, couriers and others

When you connect a Third-Party Service to your Shop you authorise Sellit to access, read, write and exchange data with that service on your behalf as needed for the feature you enable (for example importing your Instagram products, syncing your catalogue, reading and answering your messages and comments, running ads, booking a courier, taking a payment). You confirm that you own or are authorised to use the account you connect and that you comply with that service's terms, platform policies, advertising rules and messaging rules.

Third-Party Services may change, limit, suspend or remove access at any time and may reject or remove content under their own rules. Sellit is not liable for any such action, for their outages, for data they hold or delete, or for the consequences of their policies on your business. You may disconnect a service at any time from your dashboard; disconnecting may stop features that depend on it.

Automated replies, comment responses and chat-based ordering operate under your name in your channels. You must supervise them, keep your Shop's knowledge and settings accurate, and you are responsible for every message sent and every order created through them (section 8).

25. Indemnification

You will defend, indemnify and hold harmless Sellit, its founders, directors, employees, contractors, licensors and Third-Party Service providers from and against every claim, demand, action, investigation, fine, penalty, loss, damage, liability, cost and expense (including reasonable legal fees) that arises from or relates to: (a) your Shop, your products or services, your listings, prices, descriptions and policies; (b) any contract between you and a Buyer, including its non-performance, defects, delivery, returns, refunds, chargebacks and warranties; (c) your Content; (d) your taxes, registrations, licences and compliance with law; (e) your processing of personal data; (f) your use of Third-Party Services and any claim by them; (g) messages, orders and outputs produced by AI or automation operating in your Shop; (h) your breach of these Terms or of any law; or (i) any claim that Sellit is the seller, a party to your sales or otherwise responsible for your business.

We will notify you of a claim we receive and may, at our option, control the defence. You will not settle a claim in a way that admits fault or imposes obligations on Sellit without our written consent. This section survives termination.

26. Suspension, termination and data export

You may close your Shop and end this Seller Agreement at any time from your dashboard or by writing to contact@sellit.ge. Orders already placed and obligations already incurred (to Buyers, to us, to third parties) are unaffected.

We may suspend or restrict your Shop, a feature or your account immediately, without prior notice, where we reasonably believe that: you breach sections 6, 17 or 18; your Shop exposes Buyers, other Users, Sellit or a Third-Party Service to legal, financial, security or reputational risk; a bank, courier, Meta, Google, an authority or a court requires it; your Subscription is unpaid; or your account is compromised. We will tell you why where the law allows and lift the suspension when the cause is removed.

We may terminate this Seller Agreement: for cause, with immediate effect, if a breach is serious or is not cured within 14 days of notice; or for convenience, with 30 days' notice, if we discontinue the Platform or a plan. You may terminate for convenience at any time as above.

For 30 days after termination you may export your products, orders and customer data from your dashboard or on request. After that period, and subject to our legal retention duties (accounting, tax, dispute records, the acceptance records in section 4), we may delete your Shop and its data permanently and will not be liable for that deletion. Sections that by their nature should survive — including 7, 17, 19, 21, 25, 26 and Part D — survive termination.

27. No warranties

The Platform is provided “as is” and “as available”. To the maximum extent permitted by law, Sellit disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that the Platform will meet your requirements, that any Shop will make sales, that search engines, Meta or Google will index, approve or show your Shop or ads, that AI output will be correct, or that any Third-Party Service will work.

We may change, add, remove, pause or discontinue any feature at any time. Features labelled beta, preview, early access or similar are provided without any commitment. We keep backups for our own disaster-recovery purposes but they are not a service to you; you are responsible for keeping your own copies of your Content and records.

Nothing in the Platform — a template, a checklist, a help article, an AI answer, a legal-page generator, a suggested price — is legal, tax, financial or professional advice. Obtain your own.

28. Limitation of liability

To the maximum extent permitted by the law of Georgia:

• Sellit is not liable for any product, service, listing, price, description, delivery, delay, defect, non-delivery, refund, chargeback, warranty, data-protection breach or other act or omission of any Seller, Buyer or other User, or for any contract between them. Your remedy for a problem with a purchase is against the Seller; a Seller's remedy for a problem with a Buyer is against that Buyer.
• Sellit is not liable for Third-Party Services or their actions (section 9), for AI output (section 8), for loss caused by your credentials or devices (section 5), for Content uploaded by Users (section 7), or for events outside our reasonable control (section 31).
• Sellit is not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, sales, business, goodwill, opportunity or data, however arising, even if advised of the possibility.
• Sellit's total aggregate liability to you for all claims arising out of or in connection with these Terms or the Platform in any 12-month period is limited to the Subscription fees you paid to Sellit in the 12 months before the event giving rise to the claim; and, for a User who paid Sellit nothing (including every Buyer), to 100 GEL.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law of Georgia — including for death or personal injury caused by negligence, for fraud or intentional misconduct, or the mandatory rights of consumers and data subjects. The limitations above apply to the fullest extent that law allows and are an essential basis of the bargain: Sellit could not offer the Platform at its prices without them.

29. Changes to these Terms; notices

We may amend these Terms when the Platform, our business or the law changes. Each amended version carries a new version date and is published at sellit.ge/terms.

For changes that materially reduce your rights or increase your obligations, we will give Sellers at least 30 days' notice by e-mail, SMS or a notice in the dashboard before the new version takes effect, and we will ask you to accept it. If you do not accept, you may end your Subscription before the new version takes effect; using the Platform after that date is acceptance. Changes required by law, or that add features or are purely clarifying, may take effect immediately on publication.

Notices to you are given at the e-mail address, phone number or dashboard of your account and are deemed received when sent. Notices to Sellit go to contact@sellit.ge, and legal notices additionally to our registered address.

30. Governing law, jurisdiction and language

These Terms and every dispute or claim arising out of or in connection with them, the Platform or any Shop are governed by the law of Georgia.

The courts of Georgia have jurisdiction. For disputes between Sellit and a Seller or any other business User, the Tbilisi City Court has exclusive jurisdiction at first instance. For a consumer, nothing in this section deprives you of the protection of mandatory rules on jurisdiction or of your right to complain to the competent authority.

Before starting proceedings, the parties will try in good faith to resolve the matter by written correspondence for at least 30 days.

These Terms are published in Georgian and in English. Both are provided for convenience; in the event of any difference or dispute over meaning, the Georgian text prevails.

31. General provisions and contact

• Entire agreement — These Terms (with the Privacy Policy, the Cookie Policy and the plan details you subscribe to) are the entire agreement between you and Sellit about the Platform and replace every earlier agreement or statement on that subject.
• Severability — If any provision is held invalid or unenforceable, it is to be read down to the minimum extent necessary and the rest of the Terms remains in force.
• No waiver — A failure or delay by Sellit in exercising a right is not a waiver of it.
• Assignment — You may not assign or transfer these Terms or your Shop without our written consent. Sellit may assign these Terms to an affiliate or a successor of its business on notice to you.
• Force majeure — Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of Third-Party Services, telecommunications or hosting providers, acts of authorities, war, strikes, epidemics or natural events. This does not excuse payment obligations.
• Independent parties — Sellit and each Seller are independent contractors (section 16). No third party has rights under these Terms except as expressly stated (section 25 indemnitees).
• Survival — Provisions that by their nature should survive termination do so, including sections 4, 7, 17, 19, 21, 25, 26 and Part D.
• Contact — Sellit, contact@sellit.ge. Questions about a purchase go to the Seller shown in the Shop.