Billing

If I refund an order, does the fee come back?

When you fully refund a card order, its 1% platform fee is removed automatically — you never pay commission on a fully refunded sale. The order simply drops out of the fee breakdown and the "this period" total. One thing: this only happens for a full refund that hasn't been billed yet — a partial refund leaves the fee unchanged, and if the period was already charged the fee stays and is reconciled by hand. The breakdown window says it too: "A fully refunded order's fee is removed automatically."